Our Services
What we Do Best
Outsourcing is cost-effective! There is no doubt about it. However, if you are wondering whether outsourcing is reliable and would it benefit you in the long term, you are about to get your answer.
Specialties
We Can Do it All
Let us start by acknowledging how outsourcing can change the outlook of your company and make you generate more revenue with less investment. We will also discuss how BPOTree can be the most trustable and perfect choice of preference for you. Learn more in the “Benefits of Outsourcing” tab.
Administration
The back-office service that we provide is entirely customizable to meet the needs of every department. BPO Tree has you covered when it comes to call center support to increase customer engagement or sales agents that deliver unparalleled customer service to your customers.
Data Entry
Data entry is clerical work where data is collected and transcribed into an established, time-consuming process. Special equipment is not necessary, but a skilled, detail-oriented, and fast professional to complete the job will certainly be required.
Order Processing
The workflow that happens after a customer places an order is called order processing. This process can start with confirming that the products are in stock, picking the items from inventory, and sending them to a sorting area. For other retailers the next steps also include the order compilation, packaging, labeling, and shipping.
Customer Support Chats and Calls
BPO Tree is the rare exception with a highly trained team of call center agents who can perform as your business’s main inbound contact.
Outbound Sales
BPO Tree can provide you with Sales Development Representative (SDR) experts to help improve the numbers of your business. Our sales agents are very experienced and can provide outreaching, prospecting, and qualifying services to help you create effective leads.
services
Different service models
Dedicated services
A dedicated service model provides you with a dedicated crew entirely focused on your program. Every element is designed to match your individual needs and objectives, from recruiting, hiring, and training to quality control, scheduling, and front-line management.
Shared Services
Suppose the call volume for your program is insufficient to support a staff of dedicated contact center experts. In that case, a shared customer support model may be a viable option.
Hybrid Model
Consider our cost-effective blended Dedicated/Shared model if your program is complex and requires substantial training, but call volume is relatively modest.
From Our Founder
BPO TREE your strategic ally
Customer service, order processing, inbound sales, chat assistance, email support, and social media support are all available through BPOTREE. We’ll work hard as your BPO partner to assist you in achieving your business goals because we believe that our success relies on the success of your business.